Shipping policy
Shipping Policy
We print on demand and ship fast. Here's exactly what to expect.
Production Time
Every AXION order is made to order. Production takes around 48 hours from the time you place your order. We don't hold stock — your piece is made for you.
Where We Ship
We currently ship to the United Kingdom and these international destinations: United States, Canada, Australia, New Zealand, Switzerland, Norway, Singapore, Japan, South Korea, Hong Kong, Malaysia, Israel and the United Arab Emirates.
We do not currently ship to the European Union. If you are in the EU and want a piece, email hello@axionstudio.one — we are tracking demand and will reopen the EU when we can do it properly.
Delivery Times
| Region | Estimated Delivery (from dispatch) |
|---|---|
| United Kingdom | 2–3 working days |
| United States | 5–8 working days |
| Other international | 5–12 working days |
All times are estimates from dispatch, not from order placement. Add ~48 hours production time. Every order is backed by our delivery guarantee below.
Shipping Costs
- United Kingdom: FREE. Standard UK shipping is free on every order, no minimum. Optional Express upgrade is £6.99.
- International: £23.99 flat rate.
The exact shipping charge for your country is always shown at checkout before you pay.
Import Duties & Taxes
UK orders include VAT — the price you see at checkout is the price you pay, with nothing to pay on delivery.
For orders outside the UK, any import duty or local sales tax is set by your own country and is not collected at checkout. Your carrier may ask you to pay it before releasing the parcel. These charges are outside our control and are not included in the shipping fee above.
Tracking
Every order is tracked. You'll receive a tracking number by email as soon as your order ships.
Guarantee
If your order hasn't arrived within 10 working days (UK) or 20 working days (international), contact us at hello@axionstudio.one and we'll resolve it immediately — refund or reprint, your choice.
Packaging
Wall art ships rolled inside a rigid black tube stamped with the AXION diamond. T-shirts ship in biodegradable poly mailers. Both are designed to protect your order in transit.
Contact
Questions about your order? Email hello@axionstudio.one — we respond within 24 hours on working days.